Privacy Policy

1. Who we are

tracycopywriter is a copywriting studio based in Zaragoza, Spain. We provide professional copywriting services delivered exclusively as digital files. Contact us at hello@tracycopywriter.com or +34 976 056 633.

2. Information we collect

When you submit a contact form or place an order, we collect your name, email address, phone number, and country. We also log standard server information including IP address and browser type.

3. How we use your information

We use your contact details to respond to enquiries and deliver project files. We do not sell or share your data with third parties except Stripe for payment processing.

4. Stripe payments

Payments are processed securely by Stripe, Inc. We do not store card details. Stripe's privacy policy is available at stripe.com/privacy.

5. Cookies

We use a language preference cookie (try_lang) and a consent record cookie. See our Cookie Policy for full details.

6. Your rights under GDPR

You have the right to access, correct, or request deletion of your personal data. Email hello@tracycopywriter.com with your request. We respond within 30 days.

7. Data retention

Project data is retained for up to 7 years for legal and accounting purposes. Contact enquiries not resulting in orders are deleted within 12 months.

8. Contact

tracycopywriter | C. de Lasierra Purroy, 5, 50007 Zaragoza, Spain | hello@tracycopywriter.com | +34 976 056 633